General Questions

Note2Watch is available for the following Garmin® ConnectIQ™ devices, including:

  • Approach S60™
  • D2 Bravo™ / D2 Bravo™ Titanium
  • Edge 520™ / Edge 820™ / Edge 1000™
  • Epix™
  • Fenix 3™ / Fenix 3™ HR / Fenix 5™
  • Forerunner™ 230, 235, 630, 735XT, 920XT and 935
  • Oregon™ 7-series / Rino™ 7-series
  • tactix Bravo™ / quatix™ 3
  • Vivoactive™ / Vivoactive™ HR
If your watch supports ConnectIQ™ and you don't see it listed, please contact us at feedback@note2watch.com and we'll investigate.

The widget provides quick access to your notes, requiring fewer clicks to open than the app. The trade-off is that, since widgets have a timeout associated with them, your notes will only be viewable for a short period of time after opening. This makes the widget ideal for quick reminders.

The app takes a few more clicks to open, but once open, notes will remain visible indefinitely. This makes the app ideal for viewing longer, more detailed notes, like instructions or TODO lists.

To get the best of both worlds, you can install both the widget and the app use which ever is more appropriate for your particular use-case.

Notes are automatically synced when you open the app or widget. You can manually sync anytime by pressing the Menu button and selecting Sync.
You can delete a note by using the Delete button on the website.
When a note is created using email, it may cause a note to be automatically rotated off your watch. To prevent this, you can star notes that you would like to ensure remain on the watch.

To create a note using an email, simply send an email to watch@note2watch.com. The subject will become the title and the body will become the contents.

For the note to be routed to the correct watch, the email must be sent from the email address you signed up using.

You can also use email to update an existing note. To do this you can either:

  • Ensure that the subject line matches the previous note's title exactly
  • Or, you can include a tag in the subject line. A tag is a word or phrase in square brackets, for example [todo]. It can appear anywhere in the subject, but usually makes sense at the beginning or the end. If a tag is used, any note that has a matching tag will be replaced.

IFTTT can be used to automatically create notes using a recipe. Since the note must originate from your email address and not IFTTT's, the best way to do this is to use an email provider's 'Ingredient', like Gmail.

You can also use IFTTT's handy DoNote application (iOS/Android) to quickly send a note to your watch from your phone.

Resources on Garmin® watches, and smart-watches in general, are much more limited in comparison to phones. Given the constraints of screen size and storage, we're currently requiring notes to remain fairly small: 64 characters or smaller for the FREE plan or 512 characters or smaller with the PRO plan. As the UI improves and we further optimize the app, we'll consider expanding these limits.

Billing

We currently accept the following credit cards:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • JCB

We also now accept PayPal payments.

We proudly use Stripe as our payment processor for credit card transactions.

Stripe provides a secure, PCI level-1 compliant platform which ensures our customer's information always stays safe.

No, the subscription to Note2Watch must be renewed manually each year. Luckily, it's a cinch, just click the Subscribe button on your account page and fill in your current payment details.

It's still there, it was just renamed to Subscription. If you were a Pro user, you have been automatically converted to a subscriber and will retain all of the features of the Pro plan.

The only difference between the Pro plan and Subscription is that the subscription no longer auto-renews, you must renew manually. Luckily, it's just once a year!

If you have any further questions about the change from Pro to Subscription please contact us at feedback@note2watch.com .

Tips & Tricks

On your watch, open up the Note2Watch app or widget and go to Menu, then Font, and choose which font size you would like.

If you're using an older version of the app or widget, then you can change the font size from the Account page.

Watches by their very nature will have extremely small screens. For larger notes this can be problematic. There are however a couple of things you can do to maximize screen real-estate:

  • Select the smallest available font
  • Leave the note's title blank; this will leave more room for the note's contents

To reorder notes, you can drag them up and down on the note listing page. This feature requires having 1.4 or greater of the watch app / widget.

Troubleshooting

First, ensure your phone and watch are configured correctly by following these steps:

  1. Make sure Bluetooth is enabled on both your phone and the watch
  2. Make sure the phone is near the watch, Bluetooth has a limited range
  3. Make sure the Garmin Connect app is running on the phone

If you're still unable to pair, try closing and re-opening the Garmin Connect app on your phone. It can occasionally get 'wedged' where it stop responding to Bluetooth connections. Closing and reopening the app can fix this.

Finally, if pairing still doesn't work, try rebooting both your phone and watch and making sure Garmin Connect app is started on the phone. If after trying this pairing still doesn't work, contact us at feedback@note2watch.com . and we'll get you sorted out!

Enable Bluetooth on both your watch and on the phone.

The 'Trial Expired' note will disappear once you have re-synced your notes. This should happen automatically, but you can manually do this by pressing Menu and then Sync.

If you still experience issues, please contact us at feedback@note2watch.com

In the past, Note2Watch did not support Unicode (non-ASCII) characters, so they were replaced with a '?'. Now that Note2Watch supports some Unicode characters, you should be able to edit any note containing a '?' and replace it with the correct character.

Widgets on Garmin® watches have a relatively short timeout which unfortunately cannot be adjusted. On an up-to-date Vivoactive™ this is 45 seconds. A workaround is to periodically tap the screen: this resets the timeout giving you another 45 seconds.

You can also use the app version of Note2Watch which does not have the timeout limitation, so notes will be visible until you close the app.

The communications channel between the watch and the phone is fairly limited, meaning that syncing notes can sometimes take longer than seems necessary.

Since most of the time the problem is poor Bluetooth™ connectivity, the best thing you can do is make sure your phone is close to your watch.